Cellphone / Wechat / Whatsapp / Skype:+008618161185378
YTPIONEER Customer Service Process
1. Pre-sales Products Consultation Services
The moment you click into our website, our wonderful relation starts. We’re more than happy to provide consultation for you, no matte it is about Electric Side Step product, product knowledge, or about the spare parts. YTPIONEER has a professional pre-sales team, we’re trying our best to provide a pleasant experience from the moment you click into our website. The following are our consultation that we provided to your honorable Malaysia Proton X70 customer.
2. In-sales Logistics Tracking Service
We provide global shipping by our professional in-sales staffs with on time tracking info service. Our long cooperated air and sea shipping partners will provide excellent shipping experience for you.
3. After-sales Installation Guidance
The installation or fitment of Electric Side Step is the problem that customers concern most, there are many installation manuals of different car models in our company’s website. You can download , or just contact our customer service staff to get the ones you need. We have professional installation technicians, live video installation guidance is available during the installation.
If there’s any unsatisfied experience in
our service, please offer your feedback to us, we will try our best to improve
our service quality for a better buying experience for you in the future,
4. Customers’ Experience Feedback
If there’s any unsatisfied experience in our service, please offer your feedback to us, we will try our best to improve our service quality for a better buying experience for you in the future, thanks!